Trust, Technology, Sustainability & Intergeneration al Wealth: The Future of Financial Advice?
These were four of the key aspects highlighted during the inaugural FEIFA Autumn Conference Series, which took place throughout November.
Trust Delivering the opening keynote speech at the first webinar, Keith Richards, CEO at the Personal Finance Society, suggested that trust was the single greatest barrier for advisers in attracting new clients.
In the second webinar some of the thoughts from the earlier keynote were echoed – namely that referrals are almost certainly the best way to grow client banks, utilising the trust element. Advisers who were effective in gaining referral business were the ones that had more often than not been able to attract more new clients this year than their peers, even during lockdowns.
Technology In the keynote presentation on day 1, it was also pointed out that “we are all a bit robo”, suggesting that a blend of professional financial planner and technology is a very powerful solution.
The “technology thread” ran through all of the webinars in one way or another; the conclusions always being that automation should not be feared as an alternative by the advisory sector, but it must embrace technology to provide the services that clients will want and expect in the future...
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